FAQ

Reset password
If you've forgotten your password you can reset it in one of 2 ways: 1. Within the App, by clicking on Forgot Password? on the login screen: You wil...
Fri, 1 Jan, 2021 at 10:22 PM
Cannot Register or Subscribe within the App
The latest version (2.0) of the Fittest App allows user to register through our website only and login to the App with an email and password. NOTE: As o...
Fri, 1 Jan, 2021 at 10:24 PM
Access the App without registering?
You can access the App without logging in or creating an account by selecting GET STARTED from the home screen. Users can navigate the App, see our Trainer...
Fri, 1 Jan, 2021 at 8:43 PM
How do I delete and reinstall the app?
IPHONE Step 1: Find the app on your phone Step 2: Hard press on the app until you see 'Rearrange Apps' Step 3: Click 'Rearrange Apps'...
Fri, 1 Jan, 2021 at 9:16 PM
I'm having trouble logging in the app
To login to the Fittest App, please ensure you have the latest version of the App from the App Store. The minimum supported OS level for the App to func...
Fri, 1 Jan, 2021 at 9:24 PM
Contact details for support
All support requests are handled by our customer service team using an automated ticketing system. This allows us to prioritise and offer support based on t...
Fri, 1 Jan, 2021 at 9:43 PM
Special price for Corporate members
We do offer a number of corporate membership plans for staff, employees and customers. Please email info@fittestapp.tv with your enquiry and our corpora...
Fri, 1 Jan, 2021 at 9:49 PM